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Separate connected journey per matching product (Product Scoping Rules)

This release introduces a new configuration option for Product Scoping Rules of type Connected Journey, allowing you to control whether matching products are grouped into a single connected journey or launched into separate connected journeys.

What’s new​

A new toggle is available on Scoping Rules Configuration for Connected Journey rules:

  • Separate journey per matching product
    • Off (default): Current behaviour is unchanged. All products matching the rule are grouped into one connected journey
    • On: When the Product Journey Launchpad task is triggered, the platform creates a separate connected journey for each individual product that matches the rule

Why this matters​

Previously, connected journeys were always grouped per matching rule, which is efficient for region or product-family rollups. This enhancement supports scenarios where each product must follow its own parallel process from launch, even when scoping characteristics are shared.

How it works​

  • The toggle is available only for Product Scoping Rules of type Connected Journey.
  • The toggle does not apply to Product Scoping Rules of type Task Display.
  • Behaviour is evaluated when the Product Journey Launchpad task runs and evaluates products against Connected Journey Product Scoping Rules.

Versioning and backwards compatibility​

  • The toggle is Off by default for:
    • new rules
    • new versions of existing rules
  • The toggle is also visible in read-only views of historical published versions created before this release (for consistency and auditability).

Permissions​

No new permissions are introduced. Viewing and editing this toggle is governed by existing permissions for creating and editing Product Scoping Rules.

User and Configuration Guide Reference​

Product Enablement User Guide - Product Connected Journeys