Orbis Search: Inactive Company Results
The Orbis external data integration now returns inactive companies alongside active entities. KYC analysts can search for a company by name or identifier and receive a match from Orbis regardless of whether the entity's status is active or inactive.
This behaviour is not enabled by default. Administrators can opt in by enabling the Include inactive companies toggle on the Provider Config screen. Once enabled, analysts can retrieve the full Orbis profile for an inactive entity and complete CDD directly within the Fenergo journey.
User Guide Reference: Configuring External Data Sources — Including Inactive Companies