Task reassignment notifications
Task reassignment notifications can be missed when users do not add a comment during reassignment. This release introduces a dedicated notification toggle so users can be notified when a task is reassigned to them, regardless of whether a comment is provided.
This release enables you to:
- Configure a new Journey notification toggle: Tasks are Assigned to Me
- Notify the newly assigned user when a task is reassigned to them via the UI, even when no comment is added
- Include system-generated context in the notification:
Task reassigned from X to Y - Include the reassignment comment in the notification only when a comment exists
- Record the reassignment event in:
- Task Activity Log
- Journey Activity timeline