Notify Journey Owner on Outreach Emails

Configurators can now optionally CC the assigned Journey Owner on portal outreach emails. A new Notify Journey Owner toggle on the Create Outreach Snapshot task (Task Properties → Details tab) gives Relationship Managers passive visibility of portal outreach activity without requiring Portal access. The toggle is visible only when Send Outreach Email is enabled, and is disabled by default for all tasks.

User Guide Reference: Configuring the Fenergo Portal Outreach Functionality > Notifying the Journey Owner when Outreach Emails are Sent