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Introduction

Welcome to the Fenergo SaaS Platform's Detailed User Guides. Here you will find in depth documentation that covers all aspects of working with our platform.

Getting Started

Within this section we have grouped together guides to cover the end user experience of the platform. If you have reviewed the content within the previous introduction you can consider this a more focused set of tutorials on how users operate on the fenergo platform day-today.

  • Working with Journeys - All day to day activity on the Fenergo SaaS platform is completed by progressing Journeys forward. These are workflows, configured to reflect your business processes operational models. Regardless of the configuration and target outcomes, a lot of common conventions cary through across all journeys and our documentation explains how to work with journeys from this generic perspective. Click here to get started Working with Journeys

Tips / Notes / Info / Warnings

Throughout the documentation your attention will be called to key items / areas of interest which we highlight in the following way:

tip

Tips will be highlighted in Green as suggestions of what you should do when working with something on the platform

note

Notes will be highlighted in Grey calling attention to something of note.

info

Info will be highlighted in Blue calling attention to information that may be important to highlight

warning

Warnings will be highlighted in Yellow as items to be aware of and cater for when working with a particular feature.